See every repair. Keep every contractor. Answer every owner.
Fixello is the one place JMB & MC committees manage every maintenance job. Residents report on WhatsApp, your own contractors do the work, and your whole committee can see what's happening, and prove it later.
Resident on WhatsApp
Bahasa Malaysia · English
Lif in block A is out of service 😩
Got it 👍 Which best describes it?
1️⃣ Lift / Elevator
2️⃣ Common Lighting
3️⃣ Other
1
Request HF-E0967C logged
Lift / Elevator · Common area
Committee view
Lift / Elevator
HF-E0967CCommon area · Aera Residence
Drainage / Flooding
HF-36B2C1Common area · near parking
Aircond
HF-7A12C4Unit A-12-12 · Cool Air Services
Plumbing & Piping
HF-9C4D02Unit A-08-03 · On record
Cool Air Services
The contractor you already use
Every repair saved
Exportable for your AGM
You're responsible for the whole building. But you can't see what's happening in it.
Right now the committee runs maintenance from a few WhatsApp groups and someone's memory. Sound familiar?
Reports come from everywhere
Resident group, guardhouse, a message straight to the chairman. Nothing lives in one place.
Someone chases it on their own time
A committee member phones the contractor and follows up by hand, unpaid, on top of a full-time job.
Nobody remembers what was agreed
Not what was promised, not what it would cost, until the invoice lands.
It comes back in public
The resident never got an update, so they post again. Now the committee is defending itself in the group.
Fixello replaces the scattered chats and the “let me check who was handling that” with one clear record every committee member can see.
Start a free pilotSimple enough that the whole committee gets it.
Nothing changes for residents or your contractors. The committee just finally sees every repair, start to finish.
Resident
Messages the problem on WhatsApp, exactly as they do today. Nothing new to download.
Committee
Sees it land in one place and approves common-area work. Nothing moves behind your back.
Your contractor
The plumber, electrician or aircond contractor you already use gets the job and does it.
On record
Who reported it, who approved it, who fixed it, when, and what it cost. All saved.
Keep your own contractors
Jobs go to the contractors you already trust. Fixello records their work, it doesn't replace them.
Residents stay on WhatsApp
No app to roll out, nothing for residents to learn. They use the WhatsApp they already have.
The whole committee sees the same thing
One shared record, so it isn't stuck in one person's phone or memory.
You're not judged on what you fix. You're judged on what you can show.
When an owner asks at the AGM about that lift, that leak, or that RM3,000, the answer is already on record instead of buried in a WhatsApp group nobody can scroll back through. And when the committee changes next year, the new members inherit the full history, not a blank chat.
- Complete job history, end to end
- Timeline of every action, timestamped
- Who approved what, always on record
- Contractor assignment and scheduling records
- Every repair kept on record for future committees
Reported on WhatsApp
Mon 09:14Resident · “Lif in Block A is out of service”
Request logged
Mon 09:14Fixello · Lift / Elevator · Common area
Sent to the committee
Mon 09:15Fixello
Approved by the committee
Mon 10:02Committee
Contractor assigned
Mon 10:03LiftTech
Scheduled. Tue 2:00pm
Mon 10:20Contractor confirmed
Cost recorded
Tue 14:35Committee
Completed & recorded
Tue 16:10Contractor
Try it on your building, free during the pilot.
We set up a few buildings at a time, so each one is done properly. Tell us about yours and we'll get it running, with the contractors you already use, in a few days.
Free during the pilot
No setup cost. We set it up with you and get your maintenance running in one place.
Keep your own contractors
The contractors you already trust. Fixello records their work, it doesn't replace them.
Your records, exportable any time
A full history of every repair, always yours, ready for your committee and AGM.